Legal Disclaimers

Last Updated: July 08, 2026

Shipping

StoreSac offers free standard shipping on many of the products sold through our website. However, shipping charges may apply to certain products, brands, oversized items, palletized shipments, bulk purchases, expedited shipping requests, deliveries to remote or less populated areas, Alaska, Hawaii, U.S. territories, military addresses, and international destinations. Any applicable shipping charges will be displayed during checkout whenever possible.

StoreSac typically ships orders using the United States Postal Service (USPS) and United Parcel Service (UPS). Larger shipments, including palletized or freight orders, may be shipped using one or more third-party logistics ("3PL") providers or freight carriers selected by StoreSac.

If a customer requests shipment using a carrier other than the carrier selected by StoreSac, additional shipping, handling, administrative, insurance, or freight charges may apply and will be the responsibility of the customer.

Orders shipped outside the contiguous United States, including Alaska, Hawaii, U.S. territories, APO/FPO addresses, and international destinations, may incur additional shipping charges, customs duties, import taxes, brokerage fees, tariffs, value-added taxes (VAT), or other governmental fees. Unless otherwise agreed to in writing, all such charges are the sole responsibility of the customer.

Estimated delivery dates are estimates only and are not guaranteed. StoreSac is not responsible for delays caused by shipping carriers, customs processing, weather, labor disputes, supply chain interruptions, governmental actions, force majeure events, or other circumstances beyond our reasonable control.

Risk of loss and title to products transfer to the customer upon delivery to the shipping carrier or as otherwise provided under applicable law.

Product Samples

Many of our smaller products are available as samples before making a larger purchase. Sample availability varies by manufacturer and inventory.

Many larger products are offered individually so customers may evaluate them prior to purchasing larger quantities.

Please contact StoreSac for current sample availability.

Payment Methods

StoreSac currently accepts major credit cards, debit cards, PayPal, and other payment methods offered during checkout.

Accepted payment methods may change without notice.

Unless expressly agreed to in writing by StoreSac, payment in full is required before orders are processed or shipped. StoreSac does not currently offer payment terms, open credit accounts, invoiced billing, or consignment payment arrangements.

StoreSac reserves the right to refuse, cancel, or delay any order if payment authorization cannot be obtained, fraudulent activity is suspected, pricing errors occur, inventory is unavailable, or other circumstances reasonably warrant such action. If payment has already been received for a cancelled order, StoreSac will issue an appropriate refund.

Returns

Customer satisfaction is important to us. If you are dissatisfied with a product, we encourage you to contact StoreSac so we can discuss your concerns before initiating a return.

A Return Merchandise Authorization ("RMA") may be required before any product is returned. Unauthorized returns may be refused or returned to the sender.

Unused Products

Most completely unused products may be returned, subject to the following conditions:

• Products must be in new, unused, and resalable condition.

• Original packaging, manuals, accessories, and documentation should be included whenever possible.

• The customer is responsible for all return shipping costs unless the return results from StoreSac's error.

• A fifteen percent (15%) restocking fee may be deducted from the refund.

• Refunds will be issued only after the returned merchandise has been received and inspected.

Products returned with damage, missing components, altered packaging, excessive wear, or other conditions reducing resale value may receive a reduced refund or may be refused entirely. Any deductions will be based upon the actual condition of the returned merchandise.

Customers are encouraged to photograph returned packages before shipment to document their condition.

Used Products

Products that have been opened, partially used, consumed, or otherwise are not in resalable condition are generally not eligible for return.

In limited circumstances, StoreSac may authorize the return of partially used products at its sole discretion. If approved:

• The customer remains responsible for return shipping.

• A fifteen percent (15%) restocking fee may apply.

• Additional deductions may be made for damaged, missing, or unusable product.

• Refund amounts will be determined after inspection.

Approval of one return does not obligate StoreSac to approve future returns of similar products.

Damaged, Incorrect, or Defective Products

Customers should inspect all shipments immediately upon delivery.

If a product arrives damaged, defective, or incorrect, customers should notify StoreSac as soon as reasonably possible and provide photographs of:

• The shipping carton;

• Product packaging;

• Shipping label; and

• The damaged or incorrect product.

StoreSac may, at its sole discretion, replace the product, issue a refund, issue store credit, or pursue a carrier damage claim.

Replacement products may consist of the same product or a newer revision, packaging design, or manufacturing version.

Custom products, discontinued products, limited editions, clearance items, and products no longer available will be handled individually based upon availability and the specific circumstances of the claim.

Failure to report shipping damage within a reasonable period after delivery may affect StoreSac's ability to process claims with the shipping carrier.

Product Exchanges

StoreSac may permit product exchanges subject to product availability.

Products returned for exchange remain subject to the unused, used, damaged, inspection, and return authorization requirements described in this Policy.

Large freight shipments, palletized orders, special-order merchandise, or custom products may require separate exchange arrangements.

Manufacturer Variations

StoreSac sells products manufactured by StoreSac as well as products manufactured by third-party companies.

Manufacturers may modify product packaging, labels, branding, artwork, colors, dimensions, materials, ingredients, specifications, manufacturing locations, product designs, or other product characteristics without prior notice.

Such manufacturer changes are outside the control of StoreSac and do not constitute product defects, misrepresentation, or grounds for return, refund, exchange, or other claims, provided the product substantially conforms to its advertised description, specifications, and intended use.

Customers seeking confirmation of current packaging, labeling, ingredients, specifications, or appearance are encouraged to contact StoreSac before placing an order.

Non-Returnable Products

Unless otherwise required by applicable law, the following items generally are not eligible for return:

• Custom or personalized products;

• Clearance or closeout merchandise;

• Products designated as Final Sale;

• Products that cannot be safely resold due to health or sanitary reasons;

• Products damaged through misuse, abuse, neglect, improper storage, accident, or normal wear and tear;

• Gift cards, downloadable products, or other digital products (if applicable); and

• Any item specifically identified as non-returnable at the time of purchase.

Refund Processing

Approved refunds will generally be issued to the original payment method used for purchase.

Shipping charges, expedited shipping fees, customs duties, taxes, brokerage fees, import charges, and similar charges are generally non-refundable unless required by law or the return results from StoreSac's error.

Refund processing times vary depending upon the customer's financial institution or payment provider.

Promotional Offers

StoreSac periodically offers promotional pricing, coupons, affiliate discounts, magazine promotions, email offers, social media promotions, and other marketing incentives.

Unless expressly stated otherwise:

• Promotional offers may not be combined.

• Certain brands or products may be excluded.

• Promotions expire on their published expiration dates.

• Coupons have no cash value.

• Promotions may not be applied to previous purchases.

• StoreSac reserves the right to modify, suspend, or discontinue promotions at any time without prior notice.

Questions

If you have questions regarding shipping, returns, exchanges, payment methods, product samples, or any other aspect of your purchase, please contact StoreSac Customer Service before placing your order. We are committed to providing excellent customer service and will make reasonable efforts to address your questions or concerns promptly.